Posted 1 year ago Tech / Software / Hardware / Service Tokyo
Tech / Software / Hardware / Service
Posted 1 year ago

General Information

  • Ark Mori Building 1-12-32 Akasaka, Minato-ku 35th/32nd Floor, Tokyo, Japan
  • Full-time
  • Work Persona: Flexible or Remote
  • Region: APAC – Asia Pacific
  • Employee Type: Regular

Company Description

ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

What you get to do in this role: 

  • Collaborate with ServiceNow partners to generate new business in both existing and new accounts.
  •  Ensure our partners assist in delivering successful projects to customers. 
  • Support joint sales pursuit activities to drive field interlock resulting in “Sourced” NNACV. 
  • Accelerate account growth via joint go-to-market plans aligned to ServiceNow’s four C requirements: Capacity, Capability, Competency, and Customer Success. 
  • Ensure Alliance operational rigor, consistency and business review governance with ServiceNow and executive stakeholders from regional partners. 
  • Develop and execute capacity plans to assure partners are well positioned to sell the value of the Now Platform and to deliver successful customer implementations (via proper competencies, certifications, and committed co-delivery plans). 
  • Collaborate with Marketing teams on both sides to build and execute joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events). 
  • Ensure the Partner strategy is in line with Value Selling (i.e., Value Prompter) and Now Value principles. 


To be successful in this role you have:

  • Broad-based business and technology expertise with 10+ years in sales or 5+ years in either partner management or consulting 
  • Must be fluent in Japanese and English
  • A track record of driving successful business development activities 
  • Experience working with organizations in multiple cities and verticals 
  • Experience partnering with multiple Sales teams to build and grow the partner ecosystem in a “win as a team” environment 
  • A strategic mindset that’s also execution- and accountability-focused 
  • Demonstrated success serving as a trusted advisor, being adaptable, collaborative, and persuasive 
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