Posted 5 months ago Tech / Software / Hardware / Service Tokyo
Tech / Software / Hardware / Service
Posted 5 months ago

Be the key to unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems! Join Milestone, the global market leader! 

Milestone Systems is looking for a Channel Business Manager to serve our Japan market, based in Tokyo. We are looking for someone who understands the technology and is sales and customer-oriented. This person should know how to add value to business partnerships. If you have a personality where people remember your interactions and look for you specifically to help close a deal. You are a natural problem solver, who can identify business challenges and opportunities pull together the resources and turn them into new revenue streams. In short, you are a trusted advisor to the organizations you deal with; you solve their problems and create value for all involved.

If this sounds like you and you have a proven sales record in software and/or IT sales in fast-paced environments and believe in a strong working culture, then this is an opportunity for you. 

We offer an exciting and challenging job in the world’s leading IP Video Management Surveillance Company providing IP video surveillance (CCTV) solutions to your market. 

The role is a Channel Business Manager (CBM), where you have the opportunity to shape and manage the market in your territory. 

As the CBM you will maximize revenue in the territories assigned by identifying and working closely with Milestone Systems’ eco-system partners, resellers, and end users. The role will expect you to continue to grow revenue by expanding Milestone’s reseller partner network, increasing the share of wallet with existing partners, influencing key end-user decision-makers, and working with consultants whilst providing the highest level of service.

You enjoy travel, don’t mind the early starts and late finishes (to get the job done), and enjoy meeting and working alongside like-minded people from all over the world in a friendly environment.

As a Milestone Employee, YOU are seen as the key to our success. We have based our whole culture around individual and team success.  By joining Milestone, you will be part of a dynamic international team and an integral part of our growing business. 

Must be eligible to work in Tokyo.

Your Responsibilities:

  • Sales of Milestone products via our two-tier distribution channel
  • Introduce and connect Milestone solution partners to the channel
  • Manage, develop, and expand territory reseller partner base
  • Develop and maintain relationships with Milestone solution partners
  • Develop and maintain relationships with Milestone distribution partners
  • Develop new and maintain existing relationships with Milestone reseller partners
  • Identify and expand territory A&E /Consultant partnerships
  • Grow year-over-year territory sales revenue faster than the market average and in line with significant annual revenue budget goals
  • Provide the highest quality and time-responsive service to the territory partner base (resellers, eco-partners, A&E, and distribution personnel)
  • Live the Milestone core values of Reliability, Openness, Innovation, Flexibility, and Independence and maintain the highest standard of professional behavior and integrity

Independent Job Tasks:

  • Field presentations for partners and events
  • Scheduling of time, meetings, travel, etc., and use of an internally shared Microsoft Outlook calendar as a basis for your schedule
  • Documentation of all sales opportunities in Milestone CRM software from inception through the sales cycle to close
  • Travel as needed and within the assigned budget locally, regionally, and to/from HQ 
  • Timely expense management and reporting to company requirements
  • Monthly forecast preparation and sales pipeline review/update with sales management personnel
  • Distribution and follow-up on leads assigned via an internal process
  • End-user meetings and presentations in support of your territory reseller partners and eco partners
  • Team interaction and ongoing coordination with the stakeholders
  • Project registration and project pricing management with your distributor and reseller partners 
  • Quote generation, solution creation with follow-up
  • Weekly activity reporting
  • Weekly sales call participation
  • Regional and national trade show and event participation
  • RFP/RFQ/RFI response generation and management

Professional Qualifications:

  • Proven sales record and revenue growth driver skills
  • Business level English verbal and written skills 
  • Bachelor’s degree and a minimum of 5 years of IT and or security industry sales experience
  • Excellent presentation skills in both small and medium audience environments
  • Excellent attention to detail and documentation skills
  • Excellent relationship management skills
  • Demonstrated follow-up skills, value creation, and closing experience
  • Competent IT technical skills
  • Experienced expense, travel, and time management skills
  • Excellent organizational skills

Personal Skills:

  • Ability to uphold organizational values and ethics
  • Strategic mindset both long and short term
  • Excellent communication 
  • Excellent listener
  • Entrepreneurial Mindset
  • Self-motivated and driven
  • Loves to win a challenge
  • Ability to manage stress
  • Prioritization and Multi-tasking 
  • Well organized
  • Open and honest team player
  • Excellent planning skills
  • Responsible and accountable
  • Ability to exercise discretion and independent judgment with important matters.


At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit


You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Job Level

3. Senior level

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